No shows / Cancellations / Missed Appointments :
To maintain the efficiency of our grooming appointments, we kindly request a minimum of 12 hours' notice for any cancellations, no-shows, or rescheduling.
If you arrive more than 15 minutes late without prior notice, your appointment will be automatically cancelled.
Failure to follow this policy will incur a $30 fee per pet, which will be included in your next bill.
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